Downloads
Client Downloads
System Requirements
Minimum
- OS Windows 7
- CPU Pentium 3 · 700 MHz
- RAM 512 MB
- GPU 32 MB 3D
- DirectX 8.1a
Recommended
- OS Windows 7+
- CPU Pentium 4 · 2.0 GHz+
- RAM 1 GB+
- GPU 128 MB+ 3D
- DirectX 9.0c+
Ping Reducers
Lower latency to the [UK] London server.
F.A.Q.
Could not connect to server
How to fix:
- Run the game as an administrator.
- Wait 15 minutes, then log in again.
- If you still cannot connect, use a VPN or a ping reducer (NoPing, ExitLag, PingZapper).
- If that fails, message staff with your account login and IP.
- Open a Discord ticket: support.
Failed to download [play.exe]
Close every game window and run Launcher.exe so it can update.
Still stuck? Create a ticket.
Timeout after 15 seconds
Run as administrator, confirm your Windows account has admin rights, then launch through PingZapper or Cloudflare WARP.
Need help? Create a ticket.
BugSplatRC resource DLL not found
Redownload the full client. If it happens again, create a ticket.
Could not open file
- Run as administrator.
- Temporarily disable antivirus.
- Redownload the client if it persists.
- Install All Visual C++ Runtimes.
Game won't open / crashes on launch
- Install All Visual C++ Runtimes.
- Install DirectX End-User Runtime.
- Right-click main.exe → Compatibility → Run as administrator + Windows 7 mode.
- Whitelist the game folder in antivirus.
Lag, freezes, or rubber-banding
Use a ping reducer pointed at [UK] London:
Lower resolution and effects, use Ethernet, and set main.exe to High priority in Task Manager.
My issue isn't listed
Create a ticket and staff will help.